Terms & Conditions

The programme is open to students and to college clubs, societies and student communities. Each participant is issued a single referral ID by the ShadowFox team: an ambassador ID beginning with SFCAMP, or a club ID beginning with SFCLUB. One person or club may hold only one active referral ID.

Taking part is free. We never ask a participant to pay to join, to rank, or to receive a reward.

Points come from Virtual Internship registrations and completions attributed to your referral ID. Registrations earn pending points, which convert to approved points once completions are verified and the quality factor is applied. Redeemed points are then subtracted to give your total. The exact arithmetic is shown, in full, in the How points work section of the programme page.

Points are awarded only for genuine registrations by real students who intended to join the programme. Points are not currency: they hold no cash value, cannot be exchanged for cash, and cannot be transferred, sold or pooled between participants.

The points list is reviewed and republished every month, by the 10th. The date of the list currently on the site is shown at the top right of the leaderboard, so you can always tell which set of figures you are looking at.

Between updates the published figures stay as they are. Activity recorded after a month’s cut-off appears in the following month’s update, not immediately. If you believe your figures are wrong, mail support@shadowfox.in with your referral ID and we will check them against our records.

You may request a redemption once your total points reach 2,000. Below that threshold, points continue to accumulate, so nothing is lost and nothing expires while the programme is running.

The 2,000 is an eligibility gate, not a fee. Crossing it unlocks redemption; each item then costs only the points listed against it, and the remaining points stay on your balance for future requests. Only approved, unredeemed points count towards the threshold.

Mail support@shadowfox.in from the email address you registered with, and include:

• your full name, referral ID and college;
• the item or items you wish to redeem;
• your full postal address including pincode, and a contact number the courier can reach you on.

We verify your balance against the most recently published points list and write back confirming the items, the points they cost and the delivery address. A request is only accepted once we have confirmed it in writing. Points are deducted on despatch, and the deduction appears in your Redeemed column at the next monthly update.

Please keep one redemption request open at a time, so that balances and despatches do not get crossed.

The current items and their point costs are:

• Keychain: 30 points.
• Sticker Sheet: 30 points.
• Certificate: 40 points. Issued physically. Can be co-branded with your club or college on request.
• Cap: 120 points.
• Mobile Phone Holder: 150 points.
• Bottle: 500 points.
• Amazon Gift Card: value is decided by the team, case to case.

Certificates are issued physically and posted to you along with your other items. We do not issue a digital or downloadable certificate in place of the printed one. Co-branding a certificate with your club or college is possible on request, subject to our approval of the artwork.

Product images on this site are representative. Colour, finish and design may vary from the photographs, and an item may occasionally be out of stock. In that case we will tell you and offer an alternative, or hold the request until stock returns.

Delivery within India is free. We despatch through third-party courier partners, including Professional Couriers, to serviceable pincodes.

Delivery timelines are indicative and depend on the courier. We do not control their schedules and cannot guarantee a delivery date. Please check the parcel on arrival and report non-delivery or a missing item to support@shadowfox.in within seven days of the delivery date shown by the courier, so that we can take it up with them.

Once an item has been handed over for shipment, it travels through a third-party network that is outside our control. ShadowFox cannot be held liable for damage caused in transit, and no refund or replacement will be provided for it. As a gesture of good will we will still take the matter up with the courier on your behalf and assist by doing the needful wherever we reasonably can.

Courier networks do not reach every pincode in the country. If yours is not serviceable by our partner, we will tell you and offer you a choice:

• we arrange delivery through a different courier service, with the delivery fee paid by you in advance; or
• we convert the request into an Amazon gift card voucher against your points, so that the reward still reaches you.

The choice is yours. If neither option suits you, the request is cancelled and your points are restored in full.

Amazon gift card vouchers are not priced at a fixed rate. The value is decided by the programme team case to case, taking into account your points balance and the reason for the conversion.

As an illustration, a participant holding 3,000 points may be offered an Amazon gift card worth ₹1,000. That is an example only and not a guaranteed rate of exchange. For details of what your balance could convert to, mail support@shadowfox.in.

The leaderboard is only worth something if the numbers behind it are honest. Registrations that are fake, duplicated, made with throwaway details, or created by a participant on their own behalf will have their points reversed when found.

Repeated or deliberate abuse leads to removal from the leaderboard, forfeiture of the balance and disqualification from the programme. We write to the participant by email before acting wherever we reasonably can, and decisions of the programme team are final.

The public leaderboard shows your name (or club name), college, referral ID and points. If you would prefer your college not to be displayed, mail support@shadowfox.in and we will remove it from the published list.

Postal addresses and contact numbers are collected only to deliver a redemption. They are shared with the courier partner for that delivery and are not used for any other purpose.

Items, point costs and the redemption threshold may change as the programme develops. Changes are published on this page and take effect from the date they appear, shown as the last updated date beside the title. A redemption we have already confirmed in writing is honoured at the terms confirmed, even if the catalogue changes afterwards.

Should the programme be paused or closed, we will announce it on the programme page and allow a reasonable window for eligible participants to redeem the points they already hold.

ShadowFox Referral Programme, operated by ZAPPIER SHADOWFOX TECHNOLOGIES LLP, Chennai, India.

For redemptions, corrections or anything in these terms, write to support@shadowfox.in. It is the only address that handles redemption requests, and we answer every one of them.